SELECTED CASE STUDIES
Work that shipped with measurable outcomes.

Getting Hosts to Trust an AI That Speaks for Them
Designed onboarding that helped hosts understand and confidently adopt an AI assistant.
FEATURE ONBOARDING
B2B SAAS
AI DESIGN
WEB & MOBILE APP
AI-activation rates

From Purchase to Activation
Reduced activation time and helped customers reach their first value moment faster.
Onboarding REDESIGN
ACTIVATION
B2B SaaS
Web & Mobile App
in customer progression
fewer support requests

From One Product to Many: Rebuilding the Storefront for Scale
Redesigned the purchase flow to handle a growing product lineup, validated through A/B testing.
GROWTH
STOREFRONT REDESIGN
Conversion Optimisation
Web responsive
conversion
avg. cart size

Building the Foundation That Outlasted the Rebrand
Rebuilt the design system and cut a rebrand rollout faster, giving engineers a single source of truth and room to ship.
Design system REBUILD
WCAG-ACCESSIBILITY
B2B SaaS
MULTIPLE PLATFORM
faster rollout
across all platforms
ABOUT ME
“I love asking stupid questions. They often uncover the assumptions hiding in plain sight.”
For the last 6 years, I’ve worked closely with product teams across B2B SaaS, consumer products, and consultancy, designing onboarding flows, growth experiences, internal tools, and systems that need to scale as products evolve.
Whether the brief is ‘we have nothing yet‘ or ‘we have too much and none of it connects‘, I’ve been there. Expanding features, onboarding flows that are harder to navigate than they used to be, AI behaviour users don’t fully trust yet, structures that no longer scale cleanly across platforms.
Most of my work sits somewhere between product structure, onboarding, and design systems, while quietly hoping some of it makes someone’s day a little easier.
I usually work across:
01. Onboarding & activation flows
02. Complex product structure
03. Design systems & scalability
04. AI-assisted experiences
05. Responsive web & mobile
06. PM × engineering partnership
LET’S TALK
Got a messy product problem?
If you think I’d be a great addition to your team, or just have a design problem to dig into, I’d love to hear about it.
